How To Fix IDFB305 - The OCR payment reference is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: IDFB - Payment Reference Numbers

• Message number: 305

• Message text: The OCR payment reference is incomplete

What causes this issue?

The OCR payment reference consists out of the following three
components:
- Card type code
- Payment reference number
- Bank account of payee
At least one of these components is missing in the entered OCR payment
reference.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IDFB305 - The OCR payment reference is incomplete ?

  The SAP error message IDFB305, which states "The OCR payment reference is incomplete," typically occurs in the context of processing payments using the OCR (Optical Character Recognition) functionality in SAP. This error indicates that the payment reference information required for processing the OCR payment is missing or incomplete.
  Causes:
  
  Missing Data: The payment reference field may not have been filled out completely in the payment document.
  Incorrect Format: The format of the payment reference may not meet the required standards or specifications.
  Configuration Issues: There may be issues with the configuration settings related to OCR processing in SAP.
  Data Entry Errors: Manual entry errors during the creation of payment documents can lead to incomplete references.
  
  Solutions:
  
  Check Payment Document: Review the payment document to ensure that all required fields, especially the payment reference, are filled out correctly.
  Correct Format: Ensure that the payment reference adheres to the expected format. This may involve checking for specific characters, length, or structure.
  Configuration Review: If the issue persists, review the configuration settings for OCR processing in SAP. This may involve checking the settings in transaction codes like OBPM1 (for payment methods) or other relevant configuration areas.
  Data Entry Training: If manual entry is a common source of errors, consider providing additional training to users on how to correctly enter payment information.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on the OCR payment reference requirements.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) and FB60 (Enter Incoming Invoices).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.