How To Fix IDCN339 - Failed to display account balance report; data not found

SAP Error Message - Details

• Message type: E = Error

• Message class: IDCN -

• Message number: 339

• Message text: Failed to display account balance report; data not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IDCN339 - Failed to display account balance report; data not found ?

  The SAP error message IDCN339, which states "Failed to display account balance report; data not found," typically indicates that the system is unable to retrieve the necessary data to generate the account balance report. This can occur for several reasons. Here are some potential causes, solutions, and related information:
  Causes:
  
  
  Data Availability: The most common reason for this error is that there is no data available for the specified account or time period. This could be due to missing transactions or incorrect selection criteria.
  
  
  Selection Criteria: The parameters used to generate the report (such as account number, date range, or company code) may be incorrect or too restrictive, leading to no data being found.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the account balance report for the specified account or data set.
  
  
  System Configuration: There may be issues with the configuration of the financial module or the specific report settings in SAP.
  
  
  Data Synchronization: If the system is integrated with other systems, there may be delays or issues in data synchronization that prevent the report from displaying the latest data.
  
  
  Solutions:
  
  
  Check Data Availability: Verify that there are transactions recorded for the account in question. You can do this by checking the relevant transaction history or account details.
  
  
  Review Selection Criteria: Ensure that the parameters you are using to generate the report are correct. Try broadening the date range or checking for typos in the account number.
  
  
  Authorization Check: Confirm that you have the necessary permissions to access the account balance report. If not, contact your SAP administrator to request the appropriate access.
  
  
  Configuration Review: If you suspect a configuration issue, consult with your SAP functional team to ensure that the financial module is set up correctly and that the report settings are appropriate.
  
  
  Data Synchronization: If your SAP system is integrated with other systems, check for any synchronization issues. You may need to wait for data to be updated or consult with your IT team to resolve any integration problems.
  
  
  Use Alternative Reports: If the issue persists, consider using alternative reports or transaction codes that may provide similar information until the issue is resolved.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you check account balances or transaction history, such as FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), or FBL5N (Customer Line Item Display).
  
  
  SAP Notes: Check the SAP Support Portal for any notes related to this error message. There may be specific patches or updates that address known issues.
  
  
  Documentation: Review SAP documentation or user manuals related to financial reporting to better understand how to generate reports and troubleshoot common issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.