How To Fix IDCN338 - Failed to display account balance report in PDF

SAP Error Message - Details

• Message type: E = Error

• Message class: IDCN -

• Message number: 338

• Message text: Failed to display account balance report in PDF

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IDCN338 - Failed to display account balance report in PDF ?

  The SAP error message IDCN338, which indicates a failure to display the account balance report in PDF format, can arise from several causes. Here are some common reasons, potential solutions, and related information:
  Causes:
  
  
  Missing or Incorrect Configuration: The SAP system may not be properly configured to generate PDF reports. This could include missing settings in the SAP spool configuration or issues with the output device settings.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the report or to generate PDF outputs.
  
  
  Spool Request Issues: There may be problems with the spool request, such as it being deleted, not being generated correctly, or being stuck in the queue.
  
  
  Printer Settings: If the output device is not set up correctly or if there are issues with the printer configuration, it can lead to failures in generating PDF outputs.
  
  
  Software Bugs: There may be bugs or issues in the specific version of SAP you are using that affect PDF generation.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the output device is correctly configured for PDF output. You can check this in transaction SPAD (Spool Administration).
  Verify that the PDF output format is enabled for the relevant output device.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to run the report and generate PDF outputs.
  
  
  
  Examine Spool Requests:
  
  Go to transaction SP01 to check the status of the spool requests. Look for any errors or issues with the specific request related to the account balance report.
  
  
  
  Test Output Device:
  
  Test the output device by trying to print a different report or document to see if the issue is specific to the account balance report or a broader issue with PDF generation.
  
  
  
  Check for Software Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues related to PDF generation.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or related issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration), SP01 (Spool Request), and SU53 (Authorization Check) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or a more complex issue.
  
  By following these steps, you should be able to diagnose and resolve the IDCN338 error effectively.