How To Fix IDCN211 - Device type of & is not compatible with Adobe Document Server

SAP Error Message - Details

• Message type: E = Error

• Message class: IDCN -

• Message number: 211

• Message text: Device type of & is not compatible with Adobe Document Server

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IDCN211 - Device type of & is not compatible with Adobe Document Server ?

  The SAP error message IDCN211 indicates that the device type specified for printing is not compatible with the Adobe Document Server (ADS). This typically occurs when you are trying to use a device type that is not supported for generating PDF documents through the ADS.
  Cause:
  
  Incompatible Device Type: The device type you are using for the print request is not designed to work with the Adobe Document Server. This can happen if the device type is meant for a different type of output or if it is not configured correctly.
  Missing Configuration: The Adobe Document Server may not be properly configured to recognize the device type you are trying to use.
  Incorrect Output Settings: The output settings in your SAP system may not be set up to use the Adobe Document Server for the specified device type.
  
  Solution:
  
  Check Device Type: Verify that the device type you are using is compatible with the Adobe Document Server. Commonly used device types for PDF generation include PDF1 or PDF2.
  Change Device Type: If the current device type is not compatible, change it to a compatible one. You can do this in the SAP spool settings or in the print layout configuration.
  Configure Adobe Document Server: Ensure that the Adobe Document Server is correctly configured in your SAP system. This includes checking the settings in transaction SPAD (Spool Administration) and ensuring that the ADS is properly set up.
  Update Output Settings: Make sure that the output settings for the print request are set to use the Adobe Document Server. This can be done in the print program or report settings.
  Check for Updates: Ensure that your SAP system and the Adobe Document Server are up to date with the latest patches and updates, as compatibility issues may be resolved in newer versions.
  
  Related Information:
  
  Transaction SPAD: Use this transaction to manage device types and spool settings in SAP.
  Adobe Document Server Documentation: Refer to the official SAP documentation for detailed information on configuring and using the Adobe Document Server.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the IDCN211 error message.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.