How To Fix ID653 - How do you print and fax? -> F1

SAP Error Message - Details

• Message type: E = Error

• Message class: ID - PM (IPRT) print messages, (IBIP) batch input messages

• Message number: 653

• Message text: How do you print and fax? -> F1

Print/fax function
All selected <DS:GLOS.shop_papers>shop papers</> are output to the
specified output device.
The output device is usually a printer or fax machine. You specify the
required output device by entering the destination.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Printing shop papers
You print shop papers by performing the following steps:
Select a shop paper.
Check the destination of the proposed output device. Enter the required
destination if necessary.
Confirm the entries by pressing
<ZH>Print/fax</>.
RESET N1
The shop papers will be printed when you save.
Pay attention to the indicator <LS>Print diversion</>. If this indicator
is set for a shop paper, this indicates that the print diversion is
active. This may cause the shop papers to be printed at another output
device on the basis of certain values.
Faxing shop papers
You fax shop papers by performing the following steps:
Select a shop paper.
Enter the receiver number and the country.
Confirm the entries by pressing
<ZH>Print/fax</>.
RESET N1
The shop papers will be faxed when you save.
<ZH>Note</>
If you selected several shop papers and pressed
<LS>Print/fax</>, the system prints or faxes the shop papers regardless
of whether the receiver number is maintained.
If a receiver number is maintained, the system assumes that the shop
paper is to be faxed, regardless of whether the entered destination of
the output device is a fax server or not. A valid fax destination will
be subsequently determined by the system.
Multiple faxing
If you want to fax several shop papers immediately, perform the
following steps:
Select the shop papers.
Press <LS>Multiple fax</>.
Enter the receiver number and the country.
Confirm your entries by pressing <LS>Continue</>.
The shop papers will be faxed when you save.
RESET N1

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ID653 - How do you print and fax? -> F1 ?

  The SAP error message ID 653, which states "How do you print and fax? -> F1?", typically indicates that the system is prompting the user for help regarding printing and faxing functionalities. This message often appears when a user is trying to access printing or faxing options but encounters an issue or is unsure how to proceed.
  Cause:
  
  Missing Configuration: The printing or faxing functionality may not be properly configured in the SAP system.
  User Authorization: The user may not have the necessary authorizations to access printing or faxing features.
  Technical Issues: There could be technical issues with the printer or fax setup, such as connectivity problems or incorrect settings.
  Help Documentation: The system is prompting the user to access help documentation for guidance on how to use the printing and faxing features.
  
  Solution:
  
  
  Check Configuration:
  
  Ensure that the printing and faxing settings are correctly configured in the SAP system. This includes checking the output device settings and ensuring that the correct printer or fax server is assigned.
  Use transaction codes like SPAD (Spool Administration) to manage and configure output devices.
  
  
  
  User Authorization:
  
  Verify that the user has the necessary authorizations to print or fax documents. This can be checked in the user roles and profiles.
  
  
  
  Technical Troubleshooting:
  
  Check the status of the printer or fax machine to ensure it is online and properly connected to the network.
  Review any error logs or messages related to the printing or faxing process to identify specific issues.
  
  
  
  Access Help Documentation:
  
  Press F1 when the error message appears to access the help documentation related to printing and faxing in SAP. This can provide specific guidance on how to proceed.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes or documentation that may address known issues or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on printing and faxing functionalities.
  SAP Community: Engage with the SAP Community forums to seek advice from other users who may have encountered similar issues.
  Training Resources: Consider SAP training resources or courses that cover output management, printing, and faxing in SAP.
  
  If the issue persists after following these steps, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.