How To Fix ICM_WD_SUPPORT_INFO010 - Feature is not active in this system

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM_WD_SUPPORT_INFO - Message class for SICM_WD_SUPPORT_INFO

• Message number: 010

• Message text: Feature is not active in this system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICM_WD_SUPPORT_INFO010 - Feature is not active in this system ?

  The SAP error message "ICM_WD_SUPPORT_INFO010 Feature is not active in this system" typically indicates that a specific feature or functionality related to the Internet Communication Manager (ICM) or Web Dynpro is not enabled in your SAP system. This can occur for various reasons, including system configuration settings or missing components.
  Cause:
  
  Feature Not Activated: The specific feature related to Web Dynpro or ICM is not activated in the system configuration.
  Missing Components: Required components or add-ons for Web Dynpro or ICM may not be installed or properly configured.
  System Version: The version of the SAP system you are using may not support the feature you are trying to access.
  
  Solution:
  
  
  Activate the Feature:
  
  Use transaction code SICF to check if the relevant service is activated. Navigate to the service path and ensure that the service is active.
  If the service is not active, right-click on it and select "Activate Service."
  
  
  
  Check System Configuration:
  
  Ensure that the necessary components for Web Dynpro and ICM are installed and configured correctly. This may involve checking the installation guide or documentation for your specific SAP version.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this issue. There may be specific notes that provide guidance on activating the feature or troubleshooting related issues.
  
  
  
  Consult Documentation:
  
  Review the official SAP documentation for Web Dynpro and ICM to understand the prerequisites and configuration steps required to enable the feature.
  
  
  
  System Upgrade:
  
  If your system version does not support the feature, consider upgrading to a newer version of SAP that includes the necessary functionality.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP Support for assistance. They can provide more detailed guidance based on your specific system configuration and requirements.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF (for service activation) and SE80 (for development workbench).
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Always refer to the latest SAP Help Portal for documentation related to your specific SAP version and modules.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to activate the required feature in your SAP system.