How To Fix ICM_WD_SUPPORT_INFO011 - Failed to activate recording criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM_WD_SUPPORT_INFO - Message class for SICM_WD_SUPPORT_INFO

• Message number: 011

• Message text: Failed to activate recording criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICM_WD_SUPPORT_INFO011 - Failed to activate recording criteria ?

  The SAP error message "ICM_WD_SUPPORT_INFO011 Failed to activate recording criteria" typically occurs in the context of the Internet Communication Manager (ICM) or Web Dynpro applications. This error can arise due to various reasons, including configuration issues, missing components, or problems with the Web Dynpro application itself.
  Causes:
  
  Configuration Issues: The recording criteria may not be properly configured in the Web Dynpro application or ICM settings.
  Authorization Problems: The user may not have the necessary authorizations to activate or modify the recording criteria.
  Missing Components: Required components or services may not be activated in the SAP system.
  System Performance: High load on the system or performance issues may prevent the activation of recording criteria.
  Software Bugs: There may be bugs in the version of the SAP software being used.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the Web Dynpro application and ensure that the recording criteria are correctly set up.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team.
  Activate Required Components: Ensure that all necessary components and services related to Web Dynpro and ICM are activated in the SAP system.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling the task during off-peak hours.
  Check for Updates: Look for any available patches or updates for your SAP system that may address known issues related to this error.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Web Dynpro and ICM for best practices and configuration guidelines.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.