How To Fix ICM_TASKS002 - ICM notification failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM_TASKS - Messages for ICM tasks

• Message number: 002

• Message text: ICM notification failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICM_TASKS002 - ICM notification failed ?

  The SAP error message ICM_TASKS002: ICM notification failed typically indicates an issue with the Internet Communication Manager (ICM) in SAP. This error can occur due to various reasons, including configuration issues, network problems, or issues with the underlying application.
  Causes:
  
  Network Issues: Problems with the network connection between the SAP system and the client or between different SAP systems.
  Configuration Errors: Incorrect settings in the ICM configuration, such as HTTP or HTTPS settings.
  Resource Limitations: Insufficient resources (like memory or CPU) on the server can lead to failures in processing requests.
  SSL/TLS Issues: Problems with SSL certificates or TLS settings if secure communication is being used.
  Application Errors: Issues within the application logic that prevent proper notification handling.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection is stable and that there are no firewalls or proxies blocking communication.
  Review ICM Configuration:
  
  Go to transaction RZ10 and check the profile parameters related to ICM.
  Ensure that the HTTP/HTTPS ports are correctly configured.
  
  
  Monitor System Resources: Use transaction SM50 or SM66 to check for any resource bottlenecks. If the system is under heavy load, consider scaling resources.
  Check SSL/TLS Configuration:
  
  Verify that the SSL certificates are valid and correctly installed.
  Ensure that the correct SSL/TLS versions are enabled in the ICM settings.
  
  
  Review Application Logs: Check the application logs (transaction SLG1) for any related errors that might provide more context on the failure.
  Restart ICM: Sometimes, simply restarting the ICM can resolve transient issues. You can do this via transaction SMICM.
  Update SAP Kernel: Ensure that you are running a supported and updated version of the SAP kernel, as bugs in older versions can lead to such errors.
  
  Related Information:
  
  Transaction Codes:
  
  SMICM: ICM Monitor
  RZ10: Profile Maintenance
  SLG1: Application Log
  SM50/SM66: Process Overview
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches.
  Documentation: Review the official SAP documentation for ICM for detailed configuration and troubleshooting steps.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.