How To Fix ICM012 - Statistics not active

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM - Messages for ICM Monitor

• Message number: 012

• Message text: Statistics not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICM012 - Statistics not active ?

  The SAP error message ICM012: Statistics not active typically occurs in the Internet Communication Manager (ICM) when the statistics collection feature is not enabled. This can happen in various scenarios, such as when you are trying to access performance statistics or logs, but the system is not configured to collect that data.
  Cause:
  The primary cause of the ICM012 error is that the statistics collection for the ICM is not activated in the SAP system configuration. This can be due to:
  
  Configuration Settings: The ICM statistics may not be enabled in the profile parameters.
  System Settings: The system may not be set up to collect or display statistics for the ICM.
  
  Solution:
  To resolve the ICM012 error, you need to enable the statistics collection for the ICM. Here are the steps to do this:
  
  
  Access the SAP Profile Parameters:
  
  Go to transaction code RZ10 (Profile Maintenance).
  Select the appropriate instance profile (usually the one for your application server).
  
  
  
  Edit the Profile:
  
  Click on the "Extended Maintenance" button.
  Look for the parameter icm/HTTP/enable_statistics and set its value to 1 (to enable statistics).
  If you want to collect detailed statistics, you can also set icm/HTTP/enable_statistics to 2.
  
  
  
  Save and Activate the Profile:
  
  Save your changes and activate the profile.
  You may need to restart the ICM or the entire SAP system for the changes to take effect.
  
  
  
  Verify the Changes:
  
  After restarting, you can check if the statistics are now active by using transaction SMICM and navigating to the "Statistics" section.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SMICM: Internet Communication Manager (ICM) monitoring and administration.
  RZ10: Profile maintenance for SAP instances.
  
  
  
  Documentation: Refer to the official SAP documentation for more details on ICM configuration and statistics collection.
  
  
  Performance Monitoring: Enabling statistics can help in monitoring the performance of the ICM and identifying potential bottlenecks or issues in the system.
  
  
  By following these steps, you should be able to resolve the ICM012 error and enable statistics collection for the ICM in your SAP system.