How To Fix ICM014 - Service &1 on port &2 is already deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM - Messages for ICM Monitor

• Message number: 014

• Message text: Service &1 on port &2 is already deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICM014 - Service &1 on port &2 is already deactivated ?

  The SAP error message ICM014 indicates that a specific Internet Communication Manager (ICM) service is already deactivated on the specified port. This error typically arises when there is an attempt to start or activate a service that is already in a deactivated state.
  Cause:
  
  Service Already Deactivated: The service you are trying to activate is already in a deactivated state.
  Configuration Issues: There may be a misconfiguration in the ICM settings or the service configuration.
  Port Conflicts: The port specified may be in use by another service or application, leading to conflicts.
  System Restart: If the system was recently restarted, some services may not have started correctly.
  
  Solution:
  
  
  Check ICM Configuration:
  
  Go to transaction SMICM (ICM Monitor) in your SAP system.
  Check the current status of the services and ports.
  Ensure that the service you are trying to activate is configured correctly.
  
  
  
  Activate the Service:
  
  If the service is indeed deactivated, you can try to activate it manually.
  Use the command /I/ICM/START to start the ICM services if they are not running.
  
  
  
  Review the ICM Logs:
  
  Check the ICM logs for any additional error messages or warnings that might provide more context about why the service is deactivated.
  Logs can be accessed in transaction SMICM under the "Log File" option.
  
  
  
  Restart the ICM:
  
  If the issue persists, consider restarting the ICM. This can be done from the ICM monitor or by restarting the SAP instance.
  
  
  
  Check for Port Conflicts:
  
  Ensure that the port specified is not being used by another application or service. You can use tools like netstat to check for port usage.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that might address this specific error. SAP Notes can provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  ICM (Internet Communication Manager): It is responsible for handling HTTP(S) requests in SAP systems.
  Transaction Codes: Familiarize yourself with transaction codes like SMICM (ICM Monitor) and SICF (HTTP Service Hierarchy Maintenance) for managing services.
  SAP Basis Team: If you are unable to resolve the issue, it may be necessary to involve your SAP Basis team for further investigation and support.
  
  By following these steps, you should be able to diagnose and resolve the ICM014 error in your SAP system.