How To Fix ICLX_XI002 - Error in claim creation (rc=2); claim & created in suspense version

ICLX_XI002 - Overview

• Message type: E = Error

• Message class: ICLX_XI - FS-CM: XI Processes

• Message number: 002

• Message text: Error in claim creation (rc=2); claim & created in suspense version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLX_XI002 - Error in claim creation (rc=2); claim & created in suspense version ?

  The SAP error message ICLX_XI002 indicates that there was an error during the creation of a claim, specifically with a return code of 2. This error typically occurs in the context of the SAP Claims Management module, and it suggests that the claim has been created in a "suspense version," meaning that it is not fully processed or requires further action before it can be finalized.
  Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the claim that prevents it from being processed correctly.
  
  Configuration Issues: The system configuration for claims processing may not be set up correctly, leading to errors during claim creation.
  Authorization Issues: The user attempting to create the claim may not have the necessary authorizations to complete the process.
  Business Rules Violations: The claim may not meet certain business rules or validation checks defined in the system.
  System Errors: There could be temporary system issues or bugs that are causing