How To Fix ICLL_CUSTOMIZING019 - No policy system has been defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLL_CUSTOMIZING - Message Class for Customizing

• Message number: 019

• Message text: No policy system has been defined in Customizing

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Perform IMG activity <ZK>Define Policy Systems for RFC Target Systems
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INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLL_CUSTOMIZING019 - No policy system has been defined in Customizing ?

  The SAP error message ICLL_CUSTOMIZING019 indicates that there is no policy system defined in the Customizing settings for the Insurance Contract Lifecycle Management (ICLM) module. This error typically arises when the system is trying to access or process insurance-related data but cannot find the necessary configuration for the policy system.
  Cause:
  The primary cause of this error is that the policy system has not been defined or configured in the Customizing settings of the SAP system. This can happen due to:
  
  Incomplete Configuration: The necessary settings for the policy system have not been completed during the implementation or configuration of the ICLM module.
  Missing Entries: The relevant entries in the Customizing tables for the policy system are missing or incorrect.
  Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that led to missing configurations.
  
  Solution:
  To resolve the error ICLL_CUSTOMIZING019, follow these steps:
  
  
  Access Customizing Settings:
  
  Go to the SAP Easy Access screen and navigate to the Customizing settings for the ICLM module. This can typically be done via transaction code SPRO.
  
  
  
  Define Policy System:
  
  In the Customizing menu, look for the section related to the Insurance Contract Lifecycle Management (ICLM).
  Find the option to define the policy system. This may be under a path like:
  Customizing for ICLM -> Basic Settings -> Define Policy System
  
  Ensure that a policy system is defined and that all required fields are filled out correctly.
  
  
  
  Check Configuration:
  
  Verify that the configuration settings for the policy system are complete and correct. This includes checking for any dependencies or related settings that may also need to be configured.
  
  
  
  Transport Requests:
  
  If the configuration was supposed to be transported from another system, check the transport requests to ensure that they were successfully imported and that no errors occurred during the transport.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality that was previously causing the error to ensure that it has been resolved.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration steps, refer to the SAP documentation or implementation guides for the ICLM module for detailed instructions.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICLM (Insurance Contract Lifecycle Management), and others that may be useful for configuration.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that you have the necessary authorizations to make changes in the Customizing settings.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in the ICLM module for further assistance.