How To Fix ICLL_CUSTOMIZING018 - Error in determination of policy system for contract &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLL_CUSTOMIZING - Message Class for Customizing

• Message number: 018

• Message text: Error in determination of policy system for contract &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLL_CUSTOMIZING018 - Error in determination of policy system for contract &1 ?

  The SAP error message ICLL_CUSTOMIZING018 indicates that there is an issue with the determination of the policy system for a specific contract in the Insurance Contract Lifecycle Management (ICLM) module. This error typically arises when the system is unable to find the appropriate policy system configuration for the contract specified by the placeholder &1.
  Causes:
  
  Missing Configuration: The policy system may not be properly configured in the system. This could be due to missing entries in the customizing settings for the insurance module.
  Incorrect Contract Data: The contract data may be incomplete or incorrect, leading to the system's inability to determine the policy system.
  Authorization Issues: The user may not have the necessary authorizations to access the required configuration or data.
  System Errors: There could be underlying system issues or bugs that are preventing the correct determination of the policy system.
  
  Solutions:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings for the insurance module (transaction code SPRO).
  Ensure that the policy system is correctly defined and that all necessary entries are present.
  Verify that the relevant customizing paths for policy determination are correctly set up.
  
  
  
  Review Contract Data:
  
  Check the contract associated with the error message to ensure that all required fields are filled out correctly.
  Look for any inconsistencies or missing information that could affect the determination process.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the relevant data and configurations.
  Consult with your SAP security team if there are any doubts regarding user permissions.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the determination fails. This may require technical expertise in SAP ABAP.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE80 (Object Navigator), and SE37 (Function Module) for debugging.
  Documentation: Review SAP documentation related to the Insurance Contract Lifecycle Management module for additional insights into policy determination processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLL_CUSTOMIZING018 error in your SAP system.