How To Fix ICLL_CUSTOMIZING017 - No prefilling of cause of loss for profile &1 and incident type &2

ICLL_CUSTOMIZING017 - Overview

• Message type: E = Error

• Message class: ICLL_CUSTOMIZING - Message Class for Customizing

• Message number: 017

• Message text: No prefilling of cause of loss for profile &1 and incident type &2

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Perform IMG activity <ZK>Create Benefit Processing Profiles at Product
Level</>. In the <ZK>Cause of Loss</> field, enter a value for profile
&v1& and incident type &v2& at the level of <ZK>Claim Type Definition
</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICLL_CUSTOMIZING017 - Details

• The SAP error message ICLL_CUSTOMIZING017 indicates that there is an issue with the configuration related to the pre-filling of the cause of loss for a specific profile and incident type in the Insurance Claims Management module. This error typically arises when the system is unable to find the necessary configuration settings that link the cause of loss to the specified profile and incident type.
  
  Cause:
  
  Missing Configuration: The most common cause of this error is that the cause of loss has not been defined for the specified profile and incident type in the customizing settings.
  Incorrect Profile or Incident Type: The profile or incident type specified in the error message may not be correctly set up or may not exist in the system.
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary configuration data.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings for the Insurance Claims Management module.
  Verify that the cause