How To Fix ICLL_CUSTOMIZING003 - Error during determination of notification reasons

ICLL_CUSTOMIZING003 - Overview

• Message type: E = Error

• Message class: ICLL_CUSTOMIZING - Message Class for Customizing

• Message number: 003

• Message text: Error during determination of notification reasons

What causes this issue?

SAP Claims Management was unable to determine any notification reasons
in the policy management system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICLL_CUSTOMIZING003 - Details

• The SAP error message ICLL_CUSTOMIZING003 indicates that there is an issue during the determination of notification reasons in the context of the SAP system, particularly in the area of customer service or maintenance notifications. This error typically arises when the system is unable to find the necessary configuration or data related to notification reasons.
  Causes:
  
  Missing Configuration: The notification reasons may not be properly configured in the system. This could be due to missing entries in the customizing settings.
  Data Inconsistency: There may be inconsistencies in the data related to notification reasons, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the configuration or data related to notification reasons.
  Transport Issues: If the configuration was recently transported from another system, there may have been issues during the transport process that led to incomplete or missing data.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the customizing settings for