How To Fix ICLL_CUSTOMIZING001 - System unable to find any entries for claim type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLL_CUSTOMIZING - Message Class for Customizing

• Message number: 001

• Message text: System unable to find any entries for claim type &1

What causes this issue?

There are no entries for the internal claim type &V1& in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TX

Procedure for System Administrators

In IMG activity <ZK>Configure Internal Claim Types</>, check the entries
for the internal claim type &v1&.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLL_CUSTOMIZING001 - System unable to find any entries for claim type &1 ?

  The SAP error message ICLL_CUSTOMIZING001 indicates that the system is unable to find any entries for the specified claim type (denoted by &1). This error typically occurs in the context of the SAP Claims Management module, where the system is trying to process a claim but cannot find the necessary configuration or data related to the specified claim type.
  Causes:
  
  Missing Configuration: The claim type may not be configured in the system. This could happen if the claim type was never set up or if it was deleted or deactivated.
  Incorrect Claim Type: The claim type being referenced may be incorrect or misspelled in the transaction or program that is being executed.
  Authorization Issues: The user may not have the necessary authorizations to view or access the claim type data.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from retrieving the claim type.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for Claims Management in SAP (usually found in SPRO under the relevant section).
  Verify that the claim type in question is properly configured and active.
  If it is missing, you may need to create a new entry for the claim type.
  
  
  
  Verify Claim Type:
  
  Double-check the claim type being used in the transaction. Ensure that it is correctly spelled and corresponds to an existing entry in the system.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the claim type. This may involve checking roles and permissions assigned to the user.
  
  
  
  Data Consistency Check:
  
  Run any relevant consistency checks or reports to identify and resolve data inconsistencies that may be affecting the claim type.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Claims Management for any additional insights or troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim).
  SAP Notes: Search for SAP Notes related to the error message or the specific claim type for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional context or solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.