How To Fix ICLE01256 - It is not possible to create a participant in role POLH or INSU

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLE01 - ICL Event, General Messages

• Message number: 256

• Message text: It is not possible to create a participant in role POLH or INSU

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MSG_ICLE01_255 OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLE01256 - It is not possible to create a participant in role POLH or INSU ?

  The SAP error message ICLE01256, which states "It is not possible to create a participant in role POLH or INSU," typically occurs in the context of the SAP Insurance module, particularly when dealing with the creation of participants (such as policyholders or insured parties) in a business transaction.
  Cause:
  This error can arise due to several reasons, including:
  
  Missing Master Data: The required master data for the participant (e.g., customer or vendor data) may not be set up correctly or is missing.
  Role Assignment Issues: The roles POLH (Policyholder) or INSU (Insured) may not be properly assigned or configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to create participants in these roles.
  Configuration Errors: There may be configuration issues in the insurance module that prevent the creation of participants.
  Business Rules: Certain business rules or validations may be preventing the creation of participants in these roles.
  
  Solution:
  To resolve the ICLE01256 error, you can take the following steps:
  
  
  Check Master Data:
  
  Ensure that the necessary master data for the participant is created and active. This includes checking customer or vendor records in the system.
  
  
  
  Verify Role Configuration:
  
  Check the configuration of the roles POLH and INSU in the SAP system. Ensure that they are correctly set up and that the necessary parameters are defined.
  
  
  
  Review Authorizations:
  
  Verify that the user has the appropriate authorizations to create participants in the specified roles. You may need to consult with your SAP security team to ensure the user has the necessary permissions.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings in the SAP Insurance module. Ensure that all necessary settings related to participant creation are correctly configured.
  
  
  
  Consult Business Rules:
  
  If there are specific business rules or validations in place, review them to ensure that they are not inadvertently blocking the creation of participants.
  
  
  
  SAP Notes and Documentation:
  
  Check for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the SAP Insurance module, such as those for managing master data or creating policies.
  SAP Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLE01256 error in your SAP system.