How To Fix ICLE01255 - It is not possible to delete a participant in the role POLH or INSU

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLE01 - ICL Event, General Messages

• Message number: 255

• Message text: It is not possible to delete a participant in the role POLH or INSU

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MSG_ICLE01_255 OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLE01255 - It is not possible to delete a participant in the role POLH or INSU ?

  The SAP error message ICLE01255 indicates that you are trying to delete a participant in a specific role (POLH or INSU) within the context of an insurance-related transaction or master data. This error typically arises in the SAP Insurance module when there are constraints preventing the deletion of a participant due to business rules or data integrity issues.
  Cause:
  
  Role Constraints: The roles POLH (Policy Holder) and INSU (Insured) are critical in insurance transactions. Deleting a participant in these roles may violate business rules or data integrity constraints.
  Active Transactions: There may be active transactions or processes associated with the participant that prevent deletion.
  Data Dependencies: The participant may be linked to other data objects or records that require their existence for consistency.
  Authorization Issues: Lack of proper authorization to perform deletion actions on these roles.
  
  Solution:
  
  Check Active Transactions: Ensure that there are no active transactions or processes associated with the participant you are trying to delete. If there are, you may need to complete or reverse those transactions first.
  Review Data Dependencies: Investigate if the participant is linked to other records. You may need to remove or update those dependencies before attempting deletion.
  Role Verification: Confirm that the participant is indeed in the correct role (POLH or INSU) and that you are following the correct procedure for deletion.
  Consult Documentation: Review SAP documentation or configuration settings related to the insurance module to understand the rules governing participant deletion.
  Authorization Check: Ensure that you have the necessary permissions to delete participants in these roles. If not, contact your SAP administrator to obtain the required authorizations.
  Use Alternative Methods: If deletion is not possible, consider marking the participant as inactive or using other methods to manage the data without violating integrity constraints.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to managing participants in the insurance module, such as BP (Business Partner) or specific insurance-related transactions.
  Consult with Experts: If the issue persists, consider consulting with SAP support or a functional consultant who specializes in the insurance module for further assistance.
  
  By following these steps, you should be able to identify the underlying cause of the error and take appropriate action to resolve it.