How To Fix ICLE01230 - Write-off only with receivable status Requested or Partially Received


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICLE01 - ICL Event, General Messages

  • Message number: 230

  • Message text: Write-off only with receivable status Requested or Partially Received

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLE01230 - Write-off only with receivable status Requested or Partially Received ?

    The SAP error message ICLE01230 indicates that a write-off operation can only be performed when the receivable status is either "Requested" or "Partially Received." This error typically arises in the context of managing customer accounts and financial transactions within the SAP system, particularly in the area of accounts receivable.

    Cause:

    The error occurs when you attempt to write off a receivable that does not meet the required status conditions. The statuses "Requested" and "Partially Received" imply that the receivable is still in a state where it can be adjusted or written off. If the receivable is in a different status (e.g., "Fully Received" or "Closed"), the system will prevent the write-off to maintain data integrity and ensure that financial records are accurate.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check the Status of the Receivable:

      • Navigate to the relevant customer account and check the status of the receivable in question. Ensure that it is either "Requested" or "Partially Received."
    2. Change the Status:

      • If the status is not correct, you may need to adjust the transaction or the status of the receivable. This could involve reversing a previous transaction or making adjustments to the account.
    3. Perform Write-off:

      • Once the receivable is in the correct status, attempt the write-off operation again.
    4. Consult Documentation:

      • Review SAP documentation or your organization's internal guidelines for handling receivables and write-offs to ensure compliance with financial policies.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or a financial consultant who specializes in SAP for further assistance.

    Related Information:

    • SAP Modules: This error is typically encountered in the SAP Financial Accounting (FI) module, particularly in accounts receivable management.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments) or F-32 (Clear Customer) that may be involved in managing receivables.
    • User Roles: Ensure that you have the appropriate permissions to perform write-offs in the system, as user roles can affect access to certain functions.

    By following these steps, you should be able to address the ICLE01230 error and successfully perform the write-off operation as needed.

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