How To Fix ICLE01231 - Reversal only possible if receivable status is "Requested"

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLE01 - ICL Event, General Messages

• Message number: 231

• Message text: Reversal only possible if receivable status is "Requested"

What causes this issue?

You can only reverse subrogation/recovery receivables that have the
status <ZK>Requested</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLE01231 - Reversal only possible if receivable status is "Requested" ?

  The SAP error message ICLE01231 indicates that a reversal of a receivable is only possible if the status of that receivable is "Requested." This error typically occurs in the context of financial transactions, particularly when dealing with accounts receivable in SAP.
  Cause:
  The error arises when you attempt to reverse a receivable that is not in the "Requested" status. This status indicates that the receivable is still pending or has not been fully processed. If the receivable has already been processed further (e.g., it has been paid, cleared, or is in a different status), the system will not allow a reversal.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check the Status of the Receivable:
  
  Navigate to the relevant transaction or report in SAP to check the status of the receivable in question.
  Ensure that the status is indeed "Requested." If it is not, you will need to determine why it is in a different status.
  
  
  
  Change the Status (if applicable):
  
  If the receivable is in a status that does not allow for reversal (e.g., "Cleared" or "Paid"), you may need to take additional steps to revert it to a "Requested" status. This may involve reversing previous transactions or correcting entries.
  
  
  
  Consult Documentation or Support:
  
  If you are unsure how to change the status or if the receivable should be in "Requested" status but is not, consult your internal documentation or reach out to your SAP support team for assistance.
  
  
  
  Review Business Processes:
  
  Ensure that your business processes align with the requirements for reversing receivables. This may involve training for users on how to handle receivables correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with accounts receivable, such as F-28 (Post Incoming Payments) or F-32 (Clear Customer).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address specific issues.
  User Roles and Permissions: Ensure that the user attempting the reversal has the necessary permissions to perform this action in the system.
  
  By following these steps, you should be able to address the ICLE01231 error and successfully manage your receivables in SAP.