How To Fix ICLE01013 - Telephone number &1 of business partner &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLE01 - ICL Event, General Messages

• Message number: 013

• Message text: Telephone number &1 of business partner &2 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLE01013 - Telephone number &1 of business partner &2 not found ?

  The SAP error message ICLE01013 indicates that a telephone number associated with a business partner cannot be found. This error typically arises in scenarios where the system is trying to access or validate a telephone number for a specific business partner, but the number is either missing or incorrectly configured.
  Cause:
  
  Missing Telephone Number: The business partner may not have a telephone number assigned in the system.
  Incorrect Business Partner Configuration: The business partner may not be set up correctly, or the telephone number may not be linked properly.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect entries or missing records in the database.
  Authorization Issues: The user may not have the necessary permissions to view or access the telephone number of the business partner.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Navigate to the business partner master data in SAP.
  Verify that the telephone number is correctly entered and associated with the business partner in question.
  If the telephone number is missing, add it and save the changes.
  
  
  
  Validate Configuration:
  
  Ensure that the business partner is configured correctly in the system.
  Check if the business partner is active and not marked for deletion.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the business partner data.
  Use transaction codes like BP (Business Partner) to review and correct any inconsistencies.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the business partner data.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional troubleshooting steps related to business partner management.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  SU01 - User Maintenance (to check user authorizations)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Business Partner Roles: Ensure that the business partner has the appropriate roles assigned that may include contact information.
  
  
  By following these steps, you should be able to resolve the ICLE01013 error and ensure that the telephone number for the specified business partner is correctly configured in the SAP system.