How To Fix ICLCUST276 - Currency of policy product &1 gen. &2 version &3 is not the same

ICLCUST276 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 276

• Message text: Currency of policy product &1 gen. &2 version &3 is not the same

What causes this issue?

The <DS:DE.ICL_CLTYPE>internal claim type</> that is assigned to
<DS:DE.ICL_POLPROD>policy product</> &v1& has a different currency from
policy product &v1&.
A <DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</> can only have just
one currency.

System Response

How to fix this error?

Procedure for System Administrators

Perform one of the following activities:
In customizing change the currency of the policy product
In customizing change the currency of the internal claim type
In customizing delete the assignment of the internal claim type to the
policy product
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICLCUST276 - Details

• The SAP error message ICLCUST276 indicates that there is a mismatch in the currency settings for a policy product in the system. This error typically arises in the context of insurance or financial products where currency consistency is crucial for processing transactions.
  
  Cause:
  The error occurs when the currency defined for a specific policy product (identified by the product number, general version, and version number) does not match the expected currency settings in the system. This can happen due to several reasons, including:
  
  
  Configuration Issues: The policy product may have been configured with a different currency than what is set in the master data or transaction data.
  Data Migration Errors: If data was migrated from another system, there may have been inconsistencies in currency assignments.
  Manual Entry Errors: Users may have inadvertently entered the wrong currency when creating or updating the policy product.
  
  
  Solution:
  To resolve the ICLCUST276 error, you can take the following steps:
  
  
  Check Product Configuration:
  
  Navigate