How To Fix ICLCUST275 - Claim type version is not being used by any active policy product

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 275

• Message text: Claim type version is not being used by any active policy product

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST275 - Claim type version is not being used by any active policy product ?

  The SAP error message ICLCUST275 indicates that the claim type version you are trying to use is not associated with any active policy product in the system. This typically occurs in the context of insurance claims processing within SAP's Insurance module.
  Cause:
  
  Inactive Claim Type Version: The claim type version you are attempting to use may not be active or may have been deactivated.
  No Association with Policy Products: The claim type version is not linked to any active policy products, meaning that there are no policies that can utilize this claim type.
  Configuration Issues: There may be configuration issues in the system where the claim type is not properly set up or linked to the relevant products.
  
  Solution:
  
  
  Check Claim Type Version:
  
  Navigate to the configuration settings for claim types in your SAP system.
  Verify that the claim type version you are trying to use is active.
  
  
  
  Link Claim Type to Policy Products:
  
  Ensure that the claim type version is associated with the relevant policy products.
  You may need to create or modify the association between the claim type and the policy products in the configuration settings.
  
  
  
  Review Active Policies:
  
  Check if there are any active policies that should be using this claim type version.
  If necessary, activate or create new policy products that can utilize the claim type.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for managing claim types and policy products to ensure compliance with best practices.
  
  
  
  Testing:
  
  After making the necessary changes, test the claim processing again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to claim types and policy products.
  Training and Support: If you are unsure about the configuration process, consider reaching out to your SAP support team or attending training sessions related to insurance claims processing in SAP.
  
  By following these steps, you should be able to resolve the ICLCUST275 error and ensure that your claim type version is properly configured and associated with active policy products.