How To Fix ICLCUST274 - Currency of internal claim type &1 gen.&2 version &3 is different

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 274

• Message text: Currency of internal claim type &1 gen.&2 version &3 is different

What causes this issue?

The <DS:DE.ICL_POLPROD>policy product</> has a different currency from
the <DS:DE.ICL_CLTYPE>internal claim type</>
assigned to this policy product in Customizing.
A <DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</> can only have just
one currency.

System Response

How to fix this error?

Procedure for System Administrators

Perform one of the following activities:
In customizing change the currency of the policy product
In customizing change the currency of the internal claim type
In customizing delete the assignment of the internal claim type to the
policy product
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST274 - Currency of internal claim type &1 gen.&2 version &3 is different ?

  The SAP error message ICLCUST274 indicates that there is a mismatch in the currency settings for an internal claim type in the SAP system. This error typically arises when the currency defined for a specific internal claim type does not match the currency expected or configured in the system for that claim type.
  Cause:
  
  Currency Mismatch: The internal claim type you are trying to process has a currency that is different from what is configured in the system for that claim type.
  Configuration Issues: The claim type may have been set up incorrectly, or there may have been changes in currency settings that were not reflected in the claim type configuration.
  Data Entry Errors: Incorrect data entry when creating or modifying the claim type can lead to this error.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the internal claim type in the SAP system.
  Verify the currency settings for the claim type (transaction codes like SPRO can be used to access configuration settings).
  Ensure that the currency defined for the claim type matches the expected currency in the system.
  
  
  
  Update Claim Type:
  
  If the currency is incorrect, update the claim type to reflect the correct currency.
  Make sure to save the changes and test the claim type again.
  
  
  
  Review Related Transactions:
  
  Check any related transactions or documents that may be using this claim type to ensure they are also using the correct currency.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific guidelines related to internal claim types and currency settings.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE80 (for object navigator) to help troubleshoot the issue.
  SAP Notes: Search for SAP Notes related to ICLCUST274 for any patches or updates that may address this specific error.
  Documentation: Review the SAP Help Portal for detailed information on internal claim types and currency settings.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST274 error in your SAP system.