How To Fix ICLCUST249 - Benefit type &1 is both cross-coverage type and for certain coverage type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 249

• Message text: Benefit type &1 is both cross-coverage type and for certain coverage type

What causes this issue?

Benefit type &V1& can be used across coverage types as well as for one
specific coverage type.

System Response

It is not possible to accurately assign deductions resulting from
limits and deductibles to payments. A cross-coverage type deduction
must be distributed to the subclaim and coverage types
because reserves are set per subclaim.
It is no longer possible to differentiate between these distributed
values and the deductions of the benefit type in the subclaim.

How to fix this error?

Use a different benefit type in one of the two areas.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST249 - Benefit type &1 is both cross-coverage type and for certain coverage type ?

  The SAP error message ICLCUST249 indicates a conflict in the configuration of a benefit type within the SAP system, specifically in the context of the Benefits Administration module. This error arises when a benefit type is defined as both a cross-coverage type and a certain coverage type, which is not allowed.
  Cause:
  
  Configuration Conflict: The benefit type has been incorrectly configured to serve dual purposes, which is not permissible. A benefit type can either be a cross-coverage type (applicable across multiple coverage types) or a specific coverage type (applicable to a particular coverage), but not both simultaneously.
  Data Entry Error: There may have been an error during the setup or modification of the benefit type, leading to this conflict.
  
  Solution:
  
  
  Review Configuration: 
  
  Go to the configuration settings for the benefit type in the SAP system.
  Check the settings for the benefit type in question (denoted by &1 in the error message).
  Ensure that it is correctly classified as either a cross-coverage type or a specific coverage type, but not both.
  
  
  
  Modify Benefit Type:
  
  If the benefit type is incorrectly set, modify the configuration to align with the intended use. 
  If it should be a cross-coverage type, remove any settings that classify it as a specific coverage type, and vice versa.
  
  
  
  Testing: 
  
  After making the necessary changes, test the configuration to ensure that the error no longer appears and that the benefit type functions as expected.
  
  
  
  Documentation: 
  
  Document the changes made for future reference and to assist other users who may encounter similar issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  User Guides: Refer to the SAP Benefits Administration user guides for best practices on configuring benefit types.
  Support: If the issue persists after making the changes, consider reaching out to SAP support for further assistance.
  
  By addressing the configuration conflict and ensuring that the benefit type is set up correctly, you should be able to resolve the ICLCUST249 error message.