How To Fix ICLCUST224 - No limits are displayed in the policy snapshot

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 224

• Message text: No limits are displayed in the policy snapshot

What causes this issue?

The "display limits" field for all benefit types is set to the value
"no display".

System Response

When you select the "policy snapshot" push button in the limits and
deductibles screen, no limit or deductible is displayed. This is not
generally desired.

How to fix this error?

With the benefit types, define which benefit types and thus which
limits should be displayed in the policy.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST224 - No limits are displayed in the policy snapshot ?

  The SAP error message ICLCUST224, which states "No limits are displayed in the policy snapshot," typically occurs in the context of SAP's Insurance Management module, particularly when dealing with policy management and limit configurations.
  Cause:
  
  Missing Limit Configuration: The most common cause of this error is that the limits for the policy in question have not been configured or are not properly assigned.
  Data Inconsistency: There may be inconsistencies in the data related to the policy, such as missing entries in the database or incorrect relationships between the policy and its limits.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the limits associated with the policy.
  Technical Issues: There could be technical issues such as bugs in the system or problems with the underlying database.
  
  Solution:
  
  
  Check Limit Configuration: 
  
  Navigate to the policy in question and verify that the limits have been correctly defined and assigned. Ensure that all necessary limit types are configured.
  If limits are missing, you may need to create or update them in the system.
  
  
  
  Review Policy Data:
  
  Check the policy data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Validate the relationships between the policy and its limits to ensure they are correctly linked.
  
  
  
  Authorization Check:
  
  Ensure that the user has the appropriate authorizations to view the limits. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Technical Support:
  
  If the above steps do not resolve the issue, consider reaching out to your SAP support team or consulting the SAP Notes for any known issues or patches related to this error message.
  You may also want to check for any recent updates or changes in the system that could have affected the limit display functionality.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to policy management and limit configuration for best practices and guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ICLCUST224 error and implement a solution to resolve it.