How To Fix ICLCUST157 - Benefit type &1: Claim item rejection reason &2: No description

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 157

• Message text: Benefit type &1: Claim item rejection reason &2: No description

What causes this issue?

You want to assign claim item rejection reason &V2& to benefit type &V1&
, but the name for rejection reason &V2& in your logon language just
consists of blanks.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for rejection reason &V2&.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST157 - Benefit type &1: Claim item rejection reason &2: No description ?

  The SAP error message ICLCUST157 typically indicates that there is a missing description for a specific claim item rejection reason associated with a benefit type in the SAP system. This error can occur in the context of claims processing, particularly in modules related to insurance or benefits management.
  Cause:
  
  Missing Data: The rejection reason for the claim item does not have a corresponding description in the system. This can happen if the configuration for the benefit type or the rejection reason has not been fully set up.
  Configuration Issues: The benefit type or the rejection reason may not be properly configured in the system, leading to the absence of a description.
  Data Migration Issues: If data was migrated from another system, some descriptions may not have been transferred correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the benefit type and the rejection reasons in the SAP system.
  Ensure that all necessary descriptions are entered for each rejection reason associated with the benefit type.
  
  
  
  Maintain Descriptions:
  
  Go to the relevant customizing transaction (e.g., SPRO) and find the section for maintaining benefit types and rejection reasons.
  Add or update the missing descriptions for the rejection reasons.
  
  
  
  Data Validation:
  
  Validate the data in the system to ensure that all required fields are populated correctly.
  If you have access to the backend, you can check the relevant database tables to see if the descriptions are missing.
  
  
  
  Testing:
  
  After making the necessary changes, test the claim processing again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring benefit types and rejection reasons.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), or SE16 (Data Browser) to check the configuration and data.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles: Ensure that you have the appropriate permissions to make changes to the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.