How To Fix ICLCUST156 - Benefit type &1: There is no name for rejection reason &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 156

• Message text: Benefit type &1: There is no name for rejection reason &2

What causes this issue?

You want to assign claim item rejection reason &V2& to benefit type &V1&
, but there is no name for rejection reason &V2& in your logon language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for rejection reason &V2&.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST156 - Benefit type &1: There is no name for rejection reason &2 ?

  The SAP error message ICLCUST156 indicates that there is a missing name for a rejection reason associated with a specific benefit type in the system. This error typically arises in the context of the SAP Benefits Administration module, where benefit types and their associated rejection reasons are configured.
  Cause:
  
  Missing Configuration: The rejection reason for the specified benefit type has not been defined or is incomplete in the system.
  Data Inconsistency: There may be inconsistencies in the configuration data, such as missing translations or entries in the relevant tables.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling the rejection reasons correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the specific benefit type in the SAP system.
  Ensure that all rejection reasons are defined and have corresponding names. This can typically be done in the SPRO transaction under the Benefits Administration settings.
  
  
  
  Define Missing Names:
  
  If you identify that a rejection reason is missing a name, you can add it by going to the relevant configuration area and entering the required information.
  
  
  
  Review Custom Code:
  
  If there are any custom programs or enhancements that interact with benefit types and rejection reasons, review the code to ensure it correctly handles all scenarios.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that they are properly transported to the production environment.
  
  
  
  Testing:
  
  After making the necessary changes, perform testing to ensure that the error no longer occurs and that the benefit type functions as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), SE11 (for data dictionary), or SE80 (for development) to investigate and resolve the issue.
  Documentation: Refer to SAP documentation or help files related to Benefits Administration for detailed guidance on configuring benefit types and rejection reasons.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.