How To Fix ICLCUST129 - Coverage type &1 benefit type &2: Payment reason &3 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 129

• Message text: Coverage type &1 benefit type &2: Payment reason &3 not defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Delete the entry, or create payment reason &V3&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST129 - Coverage type &1 benefit type &2: Payment reason &3 not defined ?

  The SAP error message ICLCUST129 indicates that there is an issue with the configuration of coverage types, benefit types, and payment reasons in the SAP system, specifically within the context of the Insurance or Benefits module. This error typically arises when a payment reason is not defined for a specific combination of coverage type and benefit type.
  Cause:
  
  Missing Configuration: The payment reason for the specified coverage type and benefit type combination has not been defined in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the configuration settings for coverage types, benefit types, or payment reasons.
  System Customization: If the system has been customized, it is possible that the necessary configurations were not carried over or were incorrectly set up.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the relevant module (e.g., Benefits or Insurance).
  Verify that the payment reason is defined for the specified coverage type and benefit type combination.
  If it is missing, you will need to create or update the configuration to include the appropriate payment reason.
  
  
  
  Transaction Codes:
  
  Use transaction codes such as SPRO to access the configuration settings.
  Look for the path related to the specific module (e.g., Benefits or Insurance) and check the settings for coverage types, benefit types, and payment reasons.
  
  
  
  Data Validation:
  
  Ensure that the data being processed (e.g., claims, payments) is correct and matches the defined configurations.
  Check for any recent changes or updates that may have affected the configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to define payment reasons and their relationships with coverage and benefit types.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that the system processes the relevant transactions correctly.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.
  Support: If the issue persists after checking configurations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the ICLCUST129 error and ensure that the necessary configurations are in place for the payment processing in your SAP system.