How To Fix ICLCUST128 - Coverage type &1 benefit type &2 payment reason gp &3: Text field empty

ICLCUST128 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 128

• Message text: Coverage type &1 benefit type &2 payment reason gp &3: Text field empty

What causes this issue?

The name for the payment reason group in your logon language only
consists of blanks.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for payment reason group &v3&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICLCUST128 - Details

• The SAP error message ICLCUST128 typically indicates that there is a missing or empty text field related to a specific coverage type, benefit type, and payment reason in the context of insurance or benefits processing. This error is often encountered in the SAP Insurance or Benefits modules, where specific configurations or entries are required for processing claims or payments.
  
  Cause:
  
  
  Missing Text Entry: The error suggests that a required text field associated with the specified coverage type, benefit type, or payment reason is empty. This could be due to:
  
  Incorrect configuration in the insurance or benefits settings.
  Missing entries in the relevant master data or configuration tables.
  User error during data entry.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from processing the transaction correctly.
  
  
  Customizations: If there are custom developments or enhancements in the SAP system, they might not be handling the required fields properly.
  
  
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the configuration settings