How To Fix ICLCUST128 - Coverage type &1 benefit type &2 payment reason gp &3: Text field empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 128

• Message text: Coverage type &1 benefit type &2 payment reason gp &3: Text field empty

What causes this issue?

The name for the payment reason group in your logon language only
consists of blanks.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for payment reason group &v3&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST128 - Coverage type &1 benefit type &2 payment reason gp &3: Text field empty ?

  The SAP error message ICLCUST128 typically indicates that there is a missing or empty text field related to a specific coverage type, benefit type, and payment reason in the context of insurance or benefits processing. This error is often encountered in the SAP Insurance or Benefits modules, where specific configurations or entries are required for processing claims or payments.
  Cause:
  
  
  Missing Text Entry: The error suggests that a required text field associated with the specified coverage type, benefit type, or payment reason is empty. This could be due to:
  
  Incorrect configuration in the insurance or benefits settings.
  Missing entries in the relevant master data or configuration tables.
  User error during data entry.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from processing the transaction correctly.
  
  
  Customizations: If there are custom developments or enhancements in the SAP system, they might not be handling the required fields properly.
  
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the configuration settings for the relevant insurance or benefits module in SAP.
  Ensure that all required text fields for the specified coverage type, benefit type, and payment reason are properly filled out.
  
  
  
  Review Master Data:
  
  Check the master data for the coverage type and benefit type to ensure that all necessary information is provided.
  Look for any missing entries in the relevant tables that might be causing the issue.
  
  
  
  Data Entry:
  
  If the error occurs during data entry, ensure that all mandatory fields are filled out correctly before saving or processing the transaction.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific modules you are working with to understand the requirements for the text fields.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the transaction to identify where the empty text field is being referenced.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to insurance or benefits processing, such as those for maintaining master data or processing claims.
  SAP Notes: Check for any SAP Notes related to the error message ICLCUST128, as they may provide specific fixes or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the ICLCUST128 error message in SAP.