How To Fix ICLCUST131 - Coverage type &1 benefit type &2 payment reason &3: Name is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 131

• Message text: Coverage type &1 benefit type &2 payment reason &3: Name is empty

What causes this issue?

The name for the payment reason in your logon language only consists of
blanks.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for payment reason &V3&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST131 - Coverage type &1 benefit type &2 payment reason &3: Name is empty ?

  The SAP error message ICLCUST131 indicates that there is an issue with the configuration or data entry related to a specific coverage type, benefit type, and payment reason in the SAP system. The message states that the "Name is empty," which typically means that a required field for one of these elements has not been filled out.
  Cause:
  
  Missing Data: The most common cause of this error is that the name field for the specified coverage type, benefit type, or payment reason has not been populated in the system.
  Configuration Issues: There may be a configuration issue where the relevant entries for the coverage type, benefit type, or payment reason have not been properly set up in the system.
  Data Migration Issues: If data was migrated from another system, it is possible that some required fields were not transferred correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the relevant coverage type, benefit type, and payment reason in the SAP system.
  Ensure that all required fields, especially the name fields, are filled out correctly.
  
  
  
  Data Entry:
  
  If you are entering data manually, double-check that you have filled in all required fields, including the name fields for the coverage type, benefit type, and payment reason.
  
  
  
  Review Master Data:
  
  Go to the master data records for the coverage type, benefit type, and payment reason and verify that the names are not empty.
  If any of these records are missing names, update them accordingly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the configuration of coverage types, benefit types, and payment reasons.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error does not occur.
  
  
  
  Related Information:
  
  
  Transaction Codes: You may need to use specific transaction codes to access the configuration or master data related to insurance or benefits, such as:
  
  SPRO (SAP Project Reference Object) for configuration.
  SE11 (Data Dictionary) to check table entries.
  SE16 (Data Browser) to view data in specific tables.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  User Roles: Ensure that you have the necessary permissions to view and edit the configuration and master data.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP configuration and data management.