How To Fix ICLCUST124 - Payment reasons for benefit type &2: Country &3 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 124

• Message text: Payment reasons for benefit type &2: Country &3 not defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Delete the entry, or create country &V3& (in Implementation Guide under
section on General Settings).
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST124 - Payment reasons for benefit type &2: Country &3 not defined ?

  The SAP error message ICLCUST124 indicates that there is an issue with the configuration of payment reasons for a specific benefit type in a particular country. This error typically arises in the context of the SAP Benefits Administration module, where payment reasons are used to categorize and manage different types of benefit payments.
  Cause:
  The error message is triggered when the system cannot find a defined payment reason for the specified benefit type (&2) in the specified country (&3). This usually occurs due to one of the following reasons:
  
  Missing Configuration: The payment reason for the benefit type has not been defined in the system for the specified country.
  Incorrect Country Code: The country code provided may be incorrect or not recognized by the system.
  Benefit Type Not Configured: The benefit type itself may not be properly configured or may not exist in the system.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for Benefits Administration in SAP.
  Verify that the payment reasons for the specified benefit type are defined for the specified country.
  If they are missing, you will need to create or update the configuration to include the necessary payment reasons.
  
  
  
  Define Payment Reasons:
  
  Go to the relevant configuration path in SAP (usually found under SPRO -> Personnel Management -> Benefits -> Define Payment Reasons).
  Ensure that the payment reasons are set up for the benefit type and country in question.
  
  
  
  Verify Country Code:
  
  Double-check the country code being used in the transaction or configuration to ensure it is correct and matches the expected format.
  
  
  
  Check Benefit Type:
  
  Ensure that the benefit type is correctly defined and active in the system. You can check this in the configuration settings for benefits.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, PA30 for employee data, or PB10 for benefits administration.
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring benefits and payment reasons.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Benefits Administration.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST124 error message in SAP.