How To Fix ICLCUST125 - Coverage type &1 payment reasons for ben.type &2: Region &3 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 125

• Message text: Coverage type &1 payment reasons for ben.type &2: Region &3 not defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Delete the entry, or create region &V3&. (In Implementation Guide under
section entitled General Settings).
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST125 - Coverage type &1 payment reasons for ben.type &2: Region &3 not defined ?

  The SAP error message ICLCUST125 typically indicates that there is a configuration issue related to the coverage type and payment reasons for a specific benefit type in a particular region. This error often arises in the context of SAP's Benefits Administration or Insurance Management modules, where specific configurations must be set up for different regions and benefit types.
  Cause:
  
  Missing Configuration: The error suggests that the system is unable to find the necessary configuration for the specified coverage type and payment reason for the given benefit type in the specified region.
  Incorrect Region: The region specified in the error message may not be correctly defined in the system or may not have the necessary configurations set up.
  Benefit Type Issues: The benefit type may not be properly configured to link with the coverage type and payment reasons.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the relevant module (e.g., Benefits Administration).
  Verify that the coverage type, payment reasons, and benefit type are correctly defined for the specified region.
  Ensure that all necessary entries exist in the relevant tables (e.g., T5ITM, T5ITP, etc.).
  
  
  
  Define Missing Entries:
  
  If any entries are missing, create them in the configuration. This may involve defining new coverage types, payment reasons, or linking them to the appropriate benefit types for the specified region.
  
  
  
  Review Region Settings:
  
  Ensure that the region is correctly set up in the system. Check if the region is active and has the necessary configurations.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration by processing a transaction that uses the coverage type and payment reason to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring benefits and insurance settings.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or other relevant transaction codes to access the specific settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Benefits Administration for further assistance.