How To Fix ICLCUST094 - Benefit type &1: Level of higher-level benefit type is wrong

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 094

• Message text: Benefit type &1: Level of higher-level benefit type is wrong

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If the coverage type of the higher-level benefit type does not match the
coverage type of benefit type &V2& , you must set the level of the
higher-level benefit type to <ZK>Cross-coverage type</> .
If the two coverage types match, set the level of the higher-level
benefit type to <ZK>In the same coverage type</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST094 - Benefit type &1: Level of higher-level benefit type is wrong ?

  The SAP error message ICLCUST094 typically indicates an issue with the configuration of benefit types in the SAP system, particularly in the context of the Benefits Management module. The error message states that the level of a higher-level benefit type is incorrect for the specified benefit type.
  Cause:
  
  Incorrect Configuration: The benefit type specified in the error message is likely configured incorrectly in relation to its higher-level benefit type. This could mean that the hierarchy or the level assigned to the benefit type does not match the expected configuration.
  Missing or Incorrect Relationships: There may be missing relationships or incorrect settings between the benefit types in the configuration.
  Data Entry Errors: There could be data entry errors when defining the benefit types or their relationships.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the Benefits Management configuration in SAP (usually found in the SPRO transaction).
  Navigate to the section where benefit types are defined and check the hierarchy settings.
  Ensure that the benefit type in question is correctly assigned to its higher-level benefit type.
  
  
  
  Review Benefit Type Relationships:
  
  Verify that the relationships between benefit types are correctly defined. This includes checking the levels assigned to each benefit type and ensuring they align with the expected hierarchy.
  
  
  
  Adjust Levels:
  
  If the level of the higher-level benefit type is incorrect, adjust it to the correct level as per your organization’s benefit structure.
  
  
  
  Testing:
  
  After making changes, test the configuration by processing a transaction that uses the benefit type to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on configuring benefit types and their relationships.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Benefits Management.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), PA30 (Maintain HR Master Data), and others that may be used to manage benefit types.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Training and Documentation: Ensure that your team is trained on the Benefits Management module and has access to the necessary documentation for configuring benefit types correctly.
  
  By following these steps, you should be able to identify and resolve the issue related to the ICLCUST094 error message in SAP.