How To Fix ICLCUST083 - Claim header: Claim complexity &1 name field is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 083

• Message text: Claim header: Claim complexity &1 name field is empty

What causes this issue?

The name for the complexity in our logon language only consists of
blanks.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for complexity &V1&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST083 - Claim header: Claim complexity &1 name field is empty ?

  The SAP error message ICLCUST083 indicates that there is an issue with the claim header in the Claims Management module. Specifically, it points out that the "Claim complexity" field is empty, which is required for processing the claim.
  Cause:
  The error typically arises when:
  
  The claim complexity field is not populated in the claim header.
  There may be a configuration issue where the claim complexity is not set up correctly in the system.
  The claim is being created or processed without the necessary data being filled in.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Claim Header Data:
  
  Navigate to the claim header in the SAP system.
  Ensure that the "Claim complexity" field is filled out. This field may be a dropdown or a text field depending on your configuration.
  
  
  
  Review Configuration:
  
  If you have access to the configuration settings, check the settings for claim complexity in the Claims Management module.
  Ensure that the necessary values are defined and that the field is not set to be mandatory without being populated.
  
  
  
  Data Entry:
  
  If the claim is being entered manually, ensure that all required fields, including the claim complexity, are filled out before saving or processing the claim.
  
  
  
  User Training:
  
  If users are frequently encountering this error, consider providing training or documentation on the importance of filling out all required fields in the claim header.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the claim complexity field and its requirements.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Claim Complexity: This field typically categorizes the complexity of the claim, which can affect processing times, required documentation, and other workflows.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as ICL01 (Create Claim) or ICL02 (Change Claim), to navigate and troubleshoot effectively.
  
  By ensuring that the claim complexity field is populated and configured correctly, you should be able to resolve the ICLCUST083 error.