How To Fix ICLCUST081 - Claim header: Claim complexity &1 has not been defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 081

• Message text: Claim header: Claim complexity &1 has not been defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Delete the entry, or create complexity &V1&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST081 - Claim header: Claim complexity &1 has not been defined ?

  The SAP error message ICLCUST081 indicates that a claim header's complexity level has not been defined in the system. This error typically arises in the context of claims management, particularly when dealing with insurance claims or similar processes in SAP.
  Cause:
  The error occurs when the system encounters a claim complexity level (denoted by &1 in the message) that has not been configured in the system. This can happen due to:
  
  Missing Configuration: The complexity level for claims has not been set up in the customizing settings.
  Incorrect Data Entry: The claim being processed references a complexity level that is not valid or does not exist in the system.
  Transport Issues: If the configuration was recently transported from another system, it may not have been included or activated properly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for claims management.
  Look for the configuration related to claim complexity levels. This is usually found under:
  
  Claims Management ? Define Claim Complexity.
  
  
  Ensure that the complexity level referenced in the error message is defined and active.
  
  
  
  Create Missing Complexity Level:
  
  If the complexity level does not exist, you will need to create it. Follow the steps in the IMG to define a new claim complexity level, ensuring that all necessary attributes are set.
  
  
  
  Validate Data Entry:
  
  Check the claim data being processed to ensure that the complexity level is correctly entered and corresponds to a defined level in the system.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, verify that the transport request included all necessary objects and that they have been properly activated in the target system.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to claims management and complexity levels for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the IMG or ICL for claims management.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  By following these steps, you should be able to resolve the ICLCUST081 error and ensure that the claim complexity levels are properly defined in your SAP system.