How To Fix ICLCUST057 - Subclaim type &1: No name exists for damage category &2 and dam.desc.&3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 057

• Message text: Subclaim type &1: No name exists for damage category &2 and dam.desc.&3

What causes this issue?

There is no name for the damage descriptor in your logon language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for damage descriptor &V3& an.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST057 - Subclaim type &1: No name exists for damage category &2 and dam.desc.&3 ?

  The SAP error message ICLCUST057 typically occurs in the context of the SAP Claims Management module, particularly when dealing with subclaims and damage categories. This error indicates that there is a missing or undefined name for a specific damage category associated with a subclaim type.
  Cause:
  The error can arise due to several reasons:
  
  Missing Configuration: The damage category may not be properly configured in the system. This could mean that the damage category exists in the database but lacks a corresponding name or description.
  Incorrect Subclaim Type: The subclaim type being referenced may not be correctly linked to the damage category in the configuration settings.
  Data Entry Error: There may be a typo or incorrect entry in the subclaim type or damage category fields.
  
  Solution:
  To resolve the ICLCUST057 error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for Claims Management in SAP.
  Verify that the damage category in question is defined and has a valid name and description.
  Ensure that the subclaim type is correctly linked to the damage category.
  
  
  
  Maintain Damage Categories:
  
  Go to the transaction code for maintaining damage categories (usually in the customizing settings).
  Check if the damage category &2 exists and if it has a name associated with it.
  If it does not exist, create a new entry with the appropriate name and description.
  
  
  
  Review Subclaim Types:
  
  Check the configuration for subclaim types to ensure they are correctly set up to reference the appropriate damage categories.
  Make any necessary adjustments to ensure that the subclaim type can correctly reference the damage category.
  
  
  
  Data Validation:
  
  Review the data entry for the subclaim to ensure that there are no typos or incorrect values being used.
  If the error persists, consider checking the logs for additional details that may provide more context on the issue.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), and other related transaction codes for managing claims and damage categories.
  Documentation: Refer to SAP documentation or help files for detailed guidance on configuring claims management and damage categories.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the ICLCUST057 error and ensure that your claims management process functions smoothly.