How To Fix ICLCUST023 - Enter subclaim type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 023

• Message text: Enter subclaim type &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Delete the entry, or create coverage type &V1&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST023 - Enter subclaim type &1 ?

  The SAP error message ICLCUST023, which states "Enter subclaim type &1," typically occurs in the context of the SAP Claims Management module. This error indicates that a required field for the subclaim type has not been filled in or is missing.
  Cause:
  The error is triggered when a user attempts to process a claim or subclaim without specifying a valid subclaim type. The subclaim type is essential for categorizing the claim correctly and ensuring that the appropriate processing rules and workflows are applied.
  Solution:
  To resolve the ICLCUST023 error, follow these steps:
  
  
  Check Input Fields: Ensure that you have filled in all required fields in the claim or subclaim entry screen, particularly the subclaim type field.
  
  
  Select a Valid Subclaim Type: If the subclaim type field is empty, select a valid subclaim type from the dropdown list. This list should contain all the subclaim types configured in your SAP system.
  
  
  Configuration Review: If you are unsure about which subclaim types are available or if you believe the list is incomplete, you may need to check the configuration settings in the SAP system. This may require access to the customizing settings (transaction SPRO) where subclaim types are defined.
  
  
  User Authorization: Ensure that you have the necessary authorizations to access and select subclaim types. If you lack the required permissions, contact your SAP administrator.
  
  
  Consult Documentation: If you are still facing issues, refer to the SAP documentation or help files related to Claims Management for more detailed guidance on subclaim types.
  
  
  Contact Support: If the problem persists after checking the above points, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to Claims Management, such as ICL01 (Create Claim) or ICL02 (Change Claim).
  Customizing Settings: The subclaim types can be configured in the SAP system under the Claims Management customizing settings. This is typically done by navigating to the following path in SPRO: 
  
  SPRO > SAP Reference IMG > Claims Management > Define Subclaim Types.
  
  
  User Training: Ensure that users are trained on how to properly enter claims and subclaims, including the importance of filling in all required fields.
  
  By following these steps, you should be able to resolve the ICLCUST023 error and continue processing claims effectively.