How To Fix ICLCUST022 - Capture category &1 priority &2: No name exists for question sequence &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 022

• Message text: Capture category &1 priority &2: No name exists for question sequence &3

What causes this issue?

There is no name for the question sequence in your logon language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for question sequence &V3&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST022 - Capture category &1 priority &2: No name exists for question sequence &3 ?

  The SAP error message ICLCUST022 typically occurs in the context of the SAP Insurance module, particularly when dealing with customer-specific settings for questions and answers in the context of insurance contracts or claims. The message indicates that there is a missing name for a specific question sequence associated with a capture category and priority.
  Cause:
  The error message is triggered when the system attempts to process a question sequence that has not been properly defined or does not have an associated name. This can happen due to:
  
  Missing Configuration: The question sequence may not have been set up correctly in the system.
  Data Inconsistency: There may be inconsistencies in the data where the question sequence is referenced but not defined.
  Custom Development: If there are custom developments or enhancements, they may not be handling the question sequences correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the question sequences in the SAP system.
  Ensure that the question sequence referenced in the error message is defined and has a valid name associated with it.
  
  
  
  Maintain Question Sequences:
  
  Go to the relevant transaction (e.g., customizing transaction SPRO) and check the settings under the insurance module for question sequences.
  Ensure that all required fields are filled out correctly, including the name for the question sequence.
  
  
  
  Review Capture Categories:
  
  Verify that the capture category and priority mentioned in the error message are correctly configured and linked to the appropriate question sequences.
  
  
  
  Data Consistency Check:
  
  Run any available data consistency checks or reports to identify and rectify any inconsistencies in the configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring question sequences and capture categories.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance, especially if this is related to a custom development.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for checking configurations and data definitions.
  SAP Notes: Search for any SAP Notes related to the error message ICLCUST022 for additional insights or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.