How To Fix ICL_TICL130012 - Incident type: &1 policy product: &2 internal claim type determination


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL_TICL130 - Error Messages for icl_where_used_gen

  • Message number: 012

  • Message text: Incident type: &1 policy product: &2 internal claim type determination

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_TICL130012 - Incident type: &1 policy product: &2 internal claim type determination ?
    The SAP error message ICL_TICL130012 typically relates to issues in the claims management module, specifically regarding the determination of internal claim types for a given incident type and policy product. This error can occur in the context of insurance claims processing within SAP.
    
    Cause: The error message indicates that the system is unable to determine the internal claim type based on the provided incident type and policy product. This can happen due to several reasons, including:
    Configuration Issues: The mapping between incident types and internal claim types may not be properly configured in the system. Missing Data: Required data for the incident type or policy product may be missing or incorrectly entered. Custom Development: If there are custom developments or enhancements in the claims management process, they may not be functioning as expected. Authorization Issues: The user may not have the necessary authorizations to access the required data for claim type determination.
    Solution: To resolve the ICL_TICL130012 error,

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