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How To Fix ICL_TICL130012 - Incident type: &1 policy product: &2 internal claim type determination


ICL_TICL130012 - Overview

  • Message type: E = Error

  • Message class: ICL_TICL130 - Error Messages for icl_where_used_gen

  • Message number: 012

  • Message text: Incident type: &1 policy product: &2 internal claim type determination

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


ICL_TICL130012 - Details

  • The SAP error message ICL_TICL130012 typically relates to issues in the claims management module, specifically regarding the determination of internal claim types for a given incident type and policy product. This error can occur in the context of insurance claims processing within SAP.
    
    Cause: The error message indicates that the system is unable to determine the internal claim type based on the provided incident type and policy product. This can happen due to several reasons, including:
    Configuration Issues: The mapping between incident types and internal claim types may not be properly configured in the system. Missing Data: Required data for the incident type or policy product may be missing or incorrectly entered. Custom Development: If there are custom developments or enhancements in the claims management process, they may not be functioning as expected. Authorization Issues: The user may not have the necessary authorizations to access the required data for claim type determination.
    Solution: To resolve the ICL_TICL130012 error,

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