How To Fix ICL_TICL130011 - Claim closure reason: &1 claim type: &2 permitted claim closure reason

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_TICL130 - Error Messages for icl_where_used_gen

• Message number: 011

• Message text: Claim closure reason: &1 claim type: &2 permitted claim closure reason

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_TICL130011 - Claim closure reason: &1 claim type: &2 permitted claim closure reason ?

  The SAP error message ICL_TICL130011 typically indicates that there is an issue with the closure of a claim in the SAP Claims Management module. This error message is related to the claim closure reason not being permitted for the specific claim type you are working with.
  Cause:
  The error occurs when you attempt to close a claim using a closure reason that is not valid for the specified claim type. Each claim type in SAP can have specific closure reasons associated with it, and if the closure reason you are trying to use does not match the allowed reasons for that claim type, you will encounter this error.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Claim Type and Closure Reasons:
  
  Identify the claim type associated with the claim you are trying to close.
  Review the allowed closure reasons for that specific claim type in the SAP configuration.
  
  
  
  Review Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Claims Management section.
  Check the configuration for claim closure reasons and ensure that the closure reason you are trying to use is included in the allowed reasons for the claim type.
  
  
  
  Change Closure Reason:
  
  If the closure reason you are trying to use is not valid, select a different closure reason that is permitted for the claim type in question.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files for more information on claim types and closure reasons to ensure you are using the correct ones.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to close claims and to use the specified closure reasons.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ICL01 (Create Claim), ICL02 (Change Claim), or ICL03 (Display Claim) to manage claims.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Training and Documentation: Ensure that users involved in claims management are trained on the correct processes and understand the implications of claim closure reasons.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully close the claim.