How To Fix ICL_TICL130010 - Insurance line: &1 claim control event: &2 action called

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_TICL130 - Error Messages for icl_where_used_gen

• Message number: 010

• Message text: Insurance line: &1 claim control event: &2 action called

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_TICL130010 - Insurance line: &1 claim control event: &2 action called ?

  The SAP error message ICL_TICL130010 typically relates to issues in the Insurance Claims Management module, specifically concerning claim control events. This error can occur when there is a problem with the processing of a claim, often due to missing or incorrect data.
  Cause:
  
  Missing Data: Required fields for the claim control event may not be filled out correctly or are missing.
  Incorrect Configuration: The configuration settings for the insurance line or claim control event may not be set up properly.
  Authorization Issues: The user may not have the necessary permissions to perform the action related to the claim.
  Business Rules Violation: The action being attempted may violate business rules defined in the system.
  
  Solution:
  
  Check Required Fields: Ensure that all mandatory fields for the claim control event are filled out correctly. Review the claim details and make sure all necessary information is provided.
  Review Configuration: Verify the configuration settings for the insurance line and the claim control event. Ensure that they are set up according to the business requirements.
  User Authorization: Check the user’s authorization profile to ensure they have the necessary permissions to perform the action. If not, work with your SAP security team to grant the required access.
  Consult Business Rules: Review the business rules associated with the claim control event to ensure that the action being taken is valid. If there are specific conditions that need to be met, make sure they are satisfied.
  Error Logs: Check the application logs or error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Documentation: Review the SAP documentation for the Insurance Claims Management module to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.