How To Fix ICL_SR009 - Subrogation/recovery item: Subro/recovery GUID is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SR - FS-CM: Subrogation/Recovery

• Message number: 009

• Message text: Subrogation/recovery item: Subro/recovery GUID is initial

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SR009 - Subrogation/recovery item: Subro/recovery GUID is initial ?

  The SAP error message ICL_SR009 indicates that there is an issue with a subrogation or recovery item, specifically that the Subrogation/Recovery GUID (Globally Unique Identifier) is initial or not set. This typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management (ICM) module.
  Cause:
  
  Missing GUID: The error suggests that the system is expecting a GUID for a subrogation or recovery item, but it is not provided or initialized.
  Data Entry Error: There may have been an oversight during data entry where the GUID was not populated.
  Configuration Issues: The system may not be properly configured to generate or assign GUIDs for subrogation/recovery items.
  Incomplete Process Flow: The process flow for creating or managing subrogation/recovery items may not have been completed, leading to an uninitialized GUID.
  
  Solution:
  
  Check Data Entry: Verify that all necessary fields, including the Subrogation/Recovery GUID, are filled out correctly in the relevant transaction or document.
  Review Configuration: Ensure that the system is configured correctly to handle subrogation and recovery items. This may involve checking the settings in the ICM module.
  Generate GUID: If the GUID is supposed to be generated automatically, check if there are any issues with the underlying logic or function that generates it. You may need to consult with your SAP technical team or basis team to investigate this.
  Process Flow: Ensure that the entire process for creating and managing subrogation/recovery items is followed correctly. This may involve reviewing the steps taken in the transaction and ensuring that all prerequisites are met.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling subrogation and recovery items in your version of SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the ICM module that deal with subrogation and recovery items (e.g., ICLM, ICLD).
  User Roles: Ensure that the user has the appropriate permissions to create or modify subrogation/recovery items.
  Testing: If changes are made, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.