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Message type: E = Error
Message class: ICL_SR - FS-CM: Subrogation/Recovery
Message number: 008
Message text: Subrogation/recovery item number exists more than once
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ICL_SR008
- Subrogation/recovery item number exists more than once ?The SAP error message ICL_SR008 indicates that there is a duplicate subrogation or recovery item number in the system. This typically occurs in the context of insurance claims processing, where each subrogation or recovery item should have a unique identifier.
Cause:
The error arises when the system detects that the same subrogation/recovery item number has been entered more than once. This can happen due to:
- Data Entry Errors: Manual entry of the same item number multiple times.
- System Integration Issues: If data is being imported from another system, duplicates may arise due to incorrect data handling.
- Configuration Issues: Incorrect settings in the SAP system that allow for duplicate entries.
Solution:
To resolve the ICL_SR008 error, you can take the following steps:
Identify Duplicates:
- Use transaction codes like SE16 or SE11 to query the relevant database tables (e.g., ICL_SUBROGATION) to find the duplicate item numbers.
- Check the entries for the specific claim or recovery process to identify where the duplicates exist.
Correct Data:
- If duplicates are found, determine which entry is valid and remove or correct the duplicate entries.
- Ensure that any manual entries are checked for accuracy before saving.
Review Integration Processes:
- If the duplicates are a result of data imports, review the data import process to ensure that it includes checks for existing item numbers before creating new entries.
Configuration Check:
- Review the configuration settings related to subrogation and recovery items to ensure that they are set up correctly to prevent duplicates.
User Training:
- Provide training to users involved in data entry to minimize the chances of duplicate entries in the future.
Related Information:
By following these steps, you should be able to resolve the ICL_SR008 error and prevent it from occurring in the future.
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