How To Fix ICL_SERVICES020 - The benefit split amount of the onetime benefit split is negative

ICL_SERVICES020 - Overview

• Message type: E = Error

• Message class: ICL_SERVICES - Message Class for Services

• Message number: 020

• Message text: The benefit split amount of the onetime benefit split is negative

What causes this issue?

Offsetting of onetime benefit values and offsetting items leads to a
negative benefit split amount.

System Response

Due to the negative amount in the onetime benefit split, the system is
not able to acknowledge the benefit.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SERVICES020 - The benefit split amount of the onetime benefit split is negative ?

  The SAP error message ICL_SERVICES020 indicates that there is an issue with the benefit split amount in the context of a one-time benefit split. This error typically arises in the context of insurance claims processing or benefits management within the SAP system, particularly in the Insurance Claims Management (ICM) module.
  
  Cause:
  The error message suggests that the benefit split amount calculated for a one-time benefit split is negative. This can occur due to several reasons, including:
  
  Incorrect Configuration: The configuration settings for benefit splits may not be set up correctly, leading to negative calculations.
  Data Entry Errors: There may be incorrect or incomplete data entered in the system, such as negative values or incorrect amounts in the relevant fields.
  Calculation Logic Issues: The logic used to calculate the benefit split may have flaws, resulting in negative values.
  Business Rules Violations: The business rules governing the benefit splits may not be adhered to, leading to invalid calculations.
  
  
  Solution:
  To