How To Fix ICL_SERVICES021 - Contract is not locked by the current claim

ICL_SERVICES021 - Overview

• Message type: E = Error

• Message class: ICL_SERVICES - Message Class for Services

• Message number: 021

• Message text: Contract is not locked by the current claim

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the contract lock.
If the contract is not locked, you can request the contract lock.
If the contract is locked by another claim, you must first remove the
lock caused by the other claim. Then you can continue processing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SERVICES021 - Contract is not locked by the current claim ?

  The SAP error message ICL_SERVICES021 indicates that a contract is not locked by the current claim. This typically occurs in the context of SAP's Claims Management module, where contracts must be locked for processing to ensure data integrity and prevent concurrent modifications.
  
  Cause:
  
  
  Contract Locking Mechanism: The error arises when a claim is trying to access a contract that is not currently locked for that specific claim. This can happen if:
  
  The contract is being accessed by another user or process.
  The claim is not properly associated with the contract.
  The contract was previously locked but has since been released or unlocked.
  
  
  
  User Permissions: The user may not have the necessary permissions to lock the contract for the claim.
  
  
  System Configuration: There may be configuration issues in the Claims Management settings that affect how contracts are locked and accessed.
  
  
  
  Solution:
  
  
  Check Contract Lock Status: Verify if the contract is currently locked by another user or process. You can do