How To Fix ICL_SERVICE_CUST001 - Context for service & not defined in table ICL_CSRV_CTX

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SERVICE_CUST -

• Message number: 001

• Message text: Context for service & not defined in table ICL_CSRV_CTX

What causes this issue?

The context for enterprise service &v1& has not been defined in
Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check the Customizing settings for the relevant enterprise service under
<ZK>SAP Insurance -> Claims Management -> Enterprise Services</> ->
<relevant service> -> <ZK>Assign Context to Service</> <name of service>
</>(example for the service Read Insurance Claim: Node <ZK>Read
Insurance Claim -> Assign Context to Service 'Read Insurance Claim'</>).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SERVICE_CUST001 - Context for service & not defined in table ICL_CSRV_CTX ?

  The SAP error message ICL_SERVICE_CUST001 indicates that there is a context for a service that is not defined in the table ICL_CSRV_CTX. This error typically arises in the context of SAP's Insurance Contract Lifecycle (ICL) module, where services are associated with specific contexts for processing.
  Cause:
  The error occurs when:
  
  A service is being called or processed, but the corresponding context for that service is not defined in the ICL_CSRV_CTX table.
  There may be a configuration issue where the service is not properly linked to a context.
  The service might have been deleted or not properly set up in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Service Definition:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to the relevant section for defining services and contexts in the ICL module.
  Ensure that the service you are trying to use is correctly defined and linked to a context.
  
  
  
  Verify the ICL_CSRV_CTX Table:
  
  Use transaction code SE11 to view the table ICL_CSRV_CTX.
  Check if the context for the service in question exists in this table.
  If it does not exist, you may need to create a new entry or modify the existing configuration.
  
  
  
  Create or Update Context:
  
  If the context is missing, you can create a new entry in the ICL_CSRV_CTX table.
  Ensure that all required fields are filled out correctly, including the service ID and context ID.
  
  
  
  Transport Changes:
  
  If you are working in a development environment, ensure that any changes made are transported to the quality and production environments as needed.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the ICL module for any specific instructions or known issues regarding service contexts.
  
  
  
  Check for Custom Code:
  
  If there is any custom code or enhancements related to the service, review them to ensure they are not causing the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO: Customizing Implementation Guide
  SE11: Data Dictionary
  SE80: Object Navigator (for checking custom developments)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.