How To Fix ICL_SERVICE_CUST002 - No context found for service &1, user &2 authorization object I_ICL_SCTX

ICL_SERVICE_CUST002 - Overview

• Message type: E = Error

• Message class: ICL_SERVICE_CUST -

• Message number: 002

• Message text: No context found for service &1, user &2 authorization object I_ICL_SCTX

What causes this issue?

No context found for authorization object I_ICL_SCTX for the enterprise
service &v1& and user &v2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check the Customizing settings for the relevant enterprise service under
<ZK>SAP Insurance -> Claims Management -> Enterprise Services</> ->
<relevant service> -> <ZK>Assign Context to Service</> <name of service>
</>(example for the service Read Insurance Claim: Node <ZK>Read
Insurance Claim -> Assign Context to Service 'Read Insurance Claim'</>).

Error message extract from SAP system. Copyright SAP SE.

ICL_SERVICE_CUST002 - Details

• The SAP error message ICL_SERVICE_CUST002 indicates that there is no context found for the specified service and user in relation to the authorization object I_ICL_SCTX. This error typically occurs in the context of SAP's Insurance Contract Lifecycle Management (ICL) module, where specific services require certain authorizations to access the relevant data.
  
  Cause:
  
  
  Missing Context: The error suggests that the system cannot find a valid context for the specified service and user. This could be due to:
  
  The user not having the necessary authorizations to access the service.
  The service not being properly configured or not having an associated context.
  The context not being created or assigned correctly for the user.
  
  
  
  Authorization Issues: The user may not have the required authorizations defined in the authorization object I_ICL_SCTX. This object controls access to specific contexts in the ICL module.
  
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations for the service being accessed. This can be done by