How To Fix ICL_SERVICES_BAS001 - Error &1 &2 in system: &3; system unable to load policy

ICL_SERVICES_BAS001 - Overview

• Message type: E = Error

• Message class: ICL_SERVICES_BAS - Message Class for Service Class

• Message number: 001

• Message text: Error &1 &2 in system: &3; system unable to load policy

What causes this issue?

The system was unable to load the contract data from Policy Management.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SERVICES_BAS001 - Error &1 &2 in system: &3; system unable to load policy ?

  The SAP error message ICL_SERVICES_BAS001 typically indicates that the system is unable to load a policy related to the Insurance Contract Lifecycle (ICL) services. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Missing Policy Configuration: The policy that the system is trying to load may not be configured correctly or may be missing entirely.
  Authorization Issues: The user or the system may not have the necessary authorizations to access the policy.
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to the policy.
  System 
  Configuration Issues: There could be issues with the configuration of the ICL services in the SAP system.
  Transport Issues: If the policy was recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  
  Check Policy Configuration:
  
  Verify that the policy exists in the system and is correctly configured. You can do this by