How To Fix ICL_POLICY_OUT007 - Contract &1 does not exist actively in policy system at date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_POLICY_OUT - Message Class for FS-PM Interface

• Message number: 007

• Message text: Contract &1 does not exist actively in policy system at date &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POLICY_OUT007 - Contract &1 does not exist actively in policy system at date &2 ?

  The SAP error message ICL_POLICY_OUT007 indicates that a specific contract (identified by &1) does not exist actively in the policy system on the specified date (&2). This error typically arises in the context of insurance or contract management within the SAP system, particularly in the Insurance Claims Management (ICM) module.
  Cause:
  
  Inactive Contract: The contract may have been terminated or is not active on the specified date.
  Incorrect Date: The date provided may not correspond to the period during which the contract was active.
  Data Entry Error: There may be a typographical error in the contract number or the date.
  System Configuration: The policy system may not be properly configured to recognize the contract.
  Data Migration Issues: If data was recently migrated or updated, there may be inconsistencies or missing records.
  
  Solution:
  
  Verify Contract Status: Check the status of the contract in the policy management system to ensure it is active on the specified date.
  Check Dates: Confirm that the date you are using is correct and falls within the active period of the contract.
  Correct Data Entry: Ensure that the contract number and date are entered correctly without any typographical errors.
  Review System Configuration: Consult with your SAP administrator to ensure that the policy system is configured correctly and that the contract is recognized by the system.
  Data Integrity Check: If there have been recent changes or migrations, perform a data integrity check to ensure that all necessary records are present and correctly linked.
  Consult Documentation: Refer to SAP documentation or support resources for additional troubleshooting steps specific to your version of the software.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like ICL1 (for claims) or IP01 (for policy management) to navigate to the relevant areas in SAP.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the appropriate permissions to access the contract and perform the necessary actions.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.